Frequently Asked Questions

Question:
I have my credit card details saved on my computer and when I try to sign up for the auction it doesn't work?
Answer:
You  have to enter your credit card details manually for it to work with this site.

Question:
Who can bid on the silent auction?
Answer:
Anyone! So please share our emails, social media posts or the link to the site 

Question:
Are there only 10 items on the auction?
Answer:
Sometimes the pages loads slowly. Be patient and they should all load. The last item is currently 147 but there is more coming.

Question:
When and how will I get my items?
Answer:
You will receive an email on Nov. 9 listing your winning items. Please reply with if you are planning to pick the items up at the Museum or want the items shipped to you at cost.

Question:
When will my credit card be charged?
Answer:
Your credit card will not be charged until after the auction ends even if you have donated or bought a buy now item.